Thank You For Your Interest In Polymatrix Products !
Customers may place an order for any of the Polymatrix Products by calling 1-800-497-1782.
All orders are shipped from the U.S. and/or Canada via UPS Ground or UPS Standard Service.
Any customer wishing to cancel their order(s) must do so before their order(s) ships out. All cancelled orders are subject to a 5% cancellation fee.
Any customer wishing to return their ordered item(s) must first email customer service with their order number, and tell them which item(s) they wish to return.
The customer service email address is firstname.lastname@example.org
Any customer returning their ordered item(s) must do so before opening the item(s), and pay any shipping & handling fees incurred for the item(s) they return.
All returned item(s) are subject to a 20% per item restocking fee.
Any monetary refunds will occur within 7-14 days after the item(s) are received.
Prices are subject to change without notice.